Free Shipping All Orders
Track Your Order
To track your order:
- Go to http://onlyonejewelry.trackingmore.com/
- Enter your tracking No. or Order ID, then click “Check”
Shipping Time & Methods
Usually, We do our best to process and handle the orders and Our handcraft Time is 3-7 business days. Orders placed after 11 am may be processed the following business day. Once your order is shipped, you will receive an email with tracking information.
As we will take every customer's order seriously, from processing the order to carefully packing, each order before shipment will go through our multiple review confirmation, so please give some patience to wait for your package arrival.
We offer free standard registered airmail, or you can pay extra for express shipping during checkout:
Estimated Delivery Time = Manufacturing Time + Shipping Time.
Shipping time varies depending on the shipping method selected at checkout.
*Please note that：
① These are estimated delivery times only and is not guaranteed.
② If the shipping time does not exceed 10 business days, we will not accept the customer's request for refund due to the long delivery time.
③ Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible. For your safety, the packages may not be delivered directly to you. You can find them at the gate or in the mail box.
①Check your e-mail. You will receive e-mails keeping you up-to-date about the status of your order.
②Contact us. If you still have questions about your order, please contact us via e-mail (email@example.com)
①Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
②The total shipping costs for your order is a reflection of the total value of your order.
③Orders paid via credit card will be charged at the time the order is placed.
Foreign Transaction Fees
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Please Note That
- This item cannot be returned unless it is defective or damaged.
- This item cannot be modified once you finish the payment.
- This item is covered by our 90-DAY RETURN policy.
If you still have any more questions about your order, please contact us via e-mail (firstname.lastname@example.org)